Logo

IDW Help Center

How can we help?

My order arrived damaged. What should I do?

Refund & Replacements

My order arrived damaged. What should I do?

Last updated on 07 Nov, 2025

In the event your order arrives damaged in any way, please email at store@idwpublishing.com with your order number and a photo of the item’s condition.  IDW will replace the damaged or defective product at no charge or shipping cost to the customer.

Did you find this article helpful?
Previous

Shipping Info

Next